KYC Verification At PlayMillion
PlayMillion runs KYC to confirm the account holder’s identity, home address, and the ownership of the payment method used for deposits and withdrawals.
When PlayMillion Requests Verification
PlayMillion requests KYC before the first withdrawal and can also trigger it earlier if account activity requires extra checks.
Typical triggers include a withdrawal request, a change to personal details (name, date of birth, address), adding a new payment method, or a payment that needs verification under anti-fraud rules.
If the account is flagged for a security review (for example, repeated failed login attempts or unusual deposit patterns), PlayMillion can pause withdrawals until KYC is completed.
Documents PlayMillion Usually Requires
PlayMillion asks for clear colour photos or scans. The details must match the profile information, and the images must show all four corners of the document.
- Identity (ID/Passport): A valid passport or national ID card. PlayMillion checks the full name, date of birth, document number, expiry date, and the photo.
- Address proof: A document dated within the last 3 months showing your full name and current residential address. Common examples are a utility bill, bank statement, or a government-issued letter.
- Payment method: Proof that you own the method used. For a bank card, PlayMillion usually asks for a photo of the card with the middle digits covered; the first 6 and last 4 digits and the cardholder name must remain visible. For an e-wallet, PlayMillion typically asks for a screenshot of the wallet profile page showing your name and the account ID or email.
How Long Verification Takes
PlayMillion’s initial review commonly completes within 24–72 hours after you submit all required files in the correct format.
If the images are blurred, cropped, or the address document is outdated, PlayMillion requests re-uploads and the timeline resets from the moment the correct documents are provided.
During review, deposits can stay available, but withdrawals remain on hold until the KYC status changes to verified.